The best way to track Google Reviews, by far
Tracking Google reviews is as important as measuring sales. Calculate your real rating, trends, and replies. Set targets, protect your rating, anticipate change, and turn reviews into customers.
If you are serious about your reputation these are 3 simple, clear and actionable metrics to be in control of your Google Rating and lift your Google stars score
Your real business reviews rating (or score) without roundup. Controling these decimals are a game changer for your business as they give your the info you need.
Partial rating is the score that you get in a period of time, normally a month. This is the alert system that prevents your rating to decrease without you knowing upfront.
Monitor exactly how many reviews you need to reach the next rating score.Give clear goals to your staff and monitor the impact of each new review that you get. Smart owners set their bonus over this metric.
Partial rating is the score that you get in a period of time, normally a month. It's the “partial” score that you had during that period, and can be way higher (or lower) than the current Real Rating, indicating that something change suddenly in your business.
It's also the only way to know what your rating is “now”: you might have a low overall rating, but your current annual partial be much higher, indicating that you are on the good trend.
Do you know exactly how many reviews your local business gets every month? If the answer is no, you can’t know if your team has suddenly stoped asking for reviews or if the new QR or email is working or not.
This metric is crucial to measure the impact of your operations with the staff in order to get more reviews.
Get the detail of the percentage of responded reviews per week, month and year.
Reply rate is a trust signal for customers and for Google. Raise it and you lift visibility and conversion. We also track partial replies and highlight the backlog by week and location, so you can set targets and close the loop fast.
If you have a restaurant and you're not using Cinquo, you're flying blind.
Independent Restaurant
Barcelona, Spain
Independent Restaurant
Barcelona, Spain
Independent clinic
Riyadh, Saudi Arabia
Independent clinic
Viladecans, Spain
No onboarding, no demos, no waiting.
Cinquo gets the data directly from your Google Business Profile, that's why our insights are accurate and in real time.
You can revoke this access any time.
Cinquo is the simplest, most direct way to manage your Google reviews. Built for local business owners, it helps you take control of your online reputation. From the mobile app or the desktop web version, you can read, reply to, and analyze reviews—turning a tedious chore into a real growth lever for your business.
Yes. Cinquo is the new name of Localboss since Jaunary 2026.
The product, the team, and the mission remain the same, but the name changes to better represent what we are today: a system to manage Google reviews for both single locations and multi-location businesses.
Cinquo focuses on four essentials to improve your reputation on Google:
Bottom line: Cinquo is your trusted tool to manage reputation quickly, easily, and effectively—no jargon, no fluff, just results.
Cinquo is build only and exclusively for Google Reviews. That allows us to go as deep as we can on Google reviews metrics and insights. There's no other tool in the market as precise and focused on tracking Google reviews than Cinquo. Guaranteed!
You can already reply inside Google Maps. Cinquo goes further and turns replies into a strategy to improve your reputation:
We don’t replace Google Maps—we supercharge it.
Cinquo connects directly to your Google Business Profile. That means verified, first-party data—no scraping, no guesswork—so your analysis is accurate and reliable.
Absolutely. Agencies, groups, and chains manage multiple locations from the same place. We started for independent owners, but many bigger brands use Cinquo on top of their expensive review suites—because it’s faster, clearer, and actually moves the rating.
Smart chains build Cinquo into their daily or weekly review routine—on mobile or desktop—to lift ratings and capture all the upside that comes with it.
Simple: we’re not built for marketing managers who want pretty reports and long processes. We’re built for bosses whose businesses live and die by their reputation.
We deliver real rating improvements and the metrics that matter—without sales calls, demos, webinars, or heavy onboarding. Just value.
If you run a group and want to transform your review ops, try the desktop version free: panel.cinquo.io
Yes. Your subscription unlocks both the mobile app and the desktop web version. Need a company invoice? Contact us before paying and we’ll send the invoice plus a payment link.
Use whatever fits your workflow:
Both stay in sync—pick your weapon.
Unlike most reputation management tools, we don’t charge per location. Pricing is based on your total review volume. It's assigned based on how many reviews you account has right now, so it scales fairly with the size of your business. If your case is special or the plan doesn’t fit, reach out and we’ll sort out the right setup for you.